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All sales involving customized products are final, and may not be returned. Please note that if the Commerce Cloud returns process is not followed, Commerce Cloud is not responsible for returns lost in transit to us. Returns with complete documentation receive priority. It may take up to two billing cycles for the credit to appear on your credit card statement. We'll do everything we can to take care of your return quickly. Please note that we are unable to accept returns for customized products.

They have not been damaged, washed, altered or worn and must include the original packaging, labelling and Returns Form located at the bottom of the Packing List (enclosed with the delivered goods).

Please see Return Instructions for details on the returns process. This 28 day period commences the day after your order has been shipped. They are received back at our Returns Department located at XXXXXX normally within 28 days.You may return goods and receive a refund provided: This right of return is without prejudice to your statutory right of cancellation, details of which are in the Order Cancellation section of the website.

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If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund. Please note that calls to 1 (800) 8 that are not made from a US landline may be subject to a charge. If you are unhappy with the goods in any way please contact our Customer Service Team at or call 1 (800) 8 as soon as possible. We want you to be entirely happy with your purchase from us.